Subscription Plans
ChartInspect has three plans.
Free
- 275+ charts in full, with complete history
- Every economic and macro chart
- The TradingView dashboard, plus live prices
- Preview access to every Pro chart, meaning everything except the most recent 30 days
- Inspect AI at 2 queries per day, Community access, and free-tier API keys
Pro
- Monthly: $24/month
- Yearly: $200/year, about $17/month, a saving of 30%
- The most recent 30 days on all 7,775+ Pro charts
- On-chain data for every asset beyond Bitcoin, plus sub-day resolutions
- The Risk Dashboard and the Crypto Risk charts
- Up to 50 alerts, with Telegram and Discord delivery
- CSV and JSON export, Pro API limits, MCP and the WebSocket API
- Inspect AI at 50 queries per day
- Studio chart saving and Pro series
Enterprise
Contract-priced, with raised API limits, seat-based access and custom terms. See the Enterprise page.
The Free Trial
New monthly subscribers get a 7-day free trial. A card is required to start it, and you can cancel any time during the trial from Settings without being charged. Yearly plans do not include a trial. Eligibility is limited to genuinely new subscribers, so it is not offered if you have trialed or subscribed before.
Upgrading to Pro
From the Pricing page
- Visit the Pricing page
- Choose monthly or yearly
- Click through to Stripe's secure checkout
- Pro activates immediately after payment
From Settings
- Go to Settings > Billing
- Click Upgrade to Pro
- Choose Monthly or Yearly in the plan modal and confirm (the button reads Start free trial if you are eligible)
- Complete payment on Stripe and return to ChartInspect
Viewing Your Subscription Status
Go to Settings > Billing. You will see your current plan, an active status indicator, the billing amount and interval, the next billing date, days remaining and the period start date.
One thing to expect: the full billing controls (Manage Subscription, Billing Details, Invoice History) appear once you have a subscription history. A free account that has never subscribed sees the plan header, a Pro features grid and the upgrade block instead.
Updating Your Payment Method
- Go to Settings > Billing
- Click Manage in Stripe (or Update payment method if a payment failed)
- The Stripe billing portal opens in a new tab
- Update the card, billing address or billing email there
- Changes take effect immediately
All payment processing runs through Stripe, a PCI Level 1 certified processor. ChartInspect never stores your full card details.
Invoice History
- Go to Settings > Billing
- Find the Invoice History section
- Each row shows the date, description, status and amount
- Click View to open the invoice on Stripe, where you can download the PDF
There is no in-app PDF download; Stripe hosts the documents.
Canceling
- Go to Settings > Billing
- Click Cancel Subscription
- Confirm with Yes, Cancel (or Keep Subscription to back out)
After cancellation:
- Pro access continues to the end of the current billing period
- Saved configurations, favorites and alert definitions are preserved
- When the period ends the account reverts to Free, and existing API keys drop to free limits automatically
- You can re-subscribe at any time
Outside the first-payment guarantee, unused time is not partially refunded unless required by applicable law.
Resuming a Canceled Subscription
If you canceled but the period has not ended yet:
- Go to Settings > Billing
- You will see a "Subscription canceled" notice with the expiry date
- Click Resume Subscription
- Billing continues as if never canceled, with no extra charge until the next cycle
Switching Between Monthly and Yearly
Contact support through Live Chat or Telegram and we will move you between monthly ($24/mo) and yearly ($200/yr) billing.
Referrals
ChartInspect has a referral program at Settings > Refer & Earn. Your referral code is permanent, and rewards apply to both you and the person you refer once their signup qualifies. Current reward terms are shown on that page.
Common Billing Questions
When am I charged?
Immediately when you first subscribe, then on the same date each month or year. If your billing date does not exist in a given month (the 31st, for example) you are billed on the last day of that month.
What payment methods are accepted?
All major credit and debit cards (Visa, Mastercard, American Express, Discover) through Stripe.
Is my payment information secure?
Yes. Stripe is PCI Level 1 certified, and ChartInspect never sees or stores your complete card number.
What happens if my payment fails?
Stripe marks the subscription past due and retries automatically, and you receive an email. Pro access pauses until the invoice clears. Fix the card in the Stripe portal from Settings > Billing rather than starting a new subscription, which is blocked while an unpaid one exists.
Can I get a refund?
Your first paid Pro subscription charge, monthly or annual, is eligible for a full refund when you email [email protected] within 30 days of that payment. If you start with a free trial, the refund window begins with your first successful payment after the trial. Renewals, upgrades and resubscriptions do not start a new refund window. This guarantee does not limit any mandatory consumer rights.
Include the email address on your account and your payment receipt or invoice. We review requests through support and return eligible refunds to the original payment method. Bank processing times vary. Cancelling your subscription stops renewal; to request a refund, contact support separately.
I upgraded but Pro features are not working
- Sign out and back in
- Clear the browser cache
- Check your status at Settings > Billing
- Contact support with your account email
Need Help?
- Live Chat, sign in first
- Telegram
- [email protected]
- Your status is always at Settings > Billing