Privacy Policy

Last Updated: September 4, 2026

1. Introduction

Welcome to ChartInspect ("the Service"), a DBA of Quinones Digital Asset Management LLC ("the Company," "we," "us," or "our"). At ChartInspect, we respect your privacy and are committed to protecting your personal data. This Privacy Policy ("Policy") explains how we collect, use, process, and store your information when you access our website and utilize our services, and outlines your privacy rights and how the law protects you.

This policy describes our data practices. Visiting or using the site does not give consent to optional analytics or marketing. You can choose each independently in Cookie settings.

2. Information We Collect

The Company may collect information about you through various means and channels. We collect several types of information to provide and improve our service to you. The categories of information we may collect via the Service include, but are not limited to:

Personal Data

When you register for an account, we collect personally identifiable information, including but not limited to your name, email address, phone number, billing information, and other contact details. This information is necessary for account maintenance and service provision.

Chart Preferences Data

As an integral component of our core service offerings, we collect information pertaining to your chart preferences, including but not limited to chart types, indicators, timeframes, saved charts, analysis settings, and other related settings that you elect to configure.

Financial Information

For transaction processing and subscription management purposes, we collect payment information which is processed securely through our third-party payment processors. We do not store complete credit card information on our servers.

Usage and Technical Data

Necessary server logs and security records may include your IP address, request details and browser information to operate and protect the service. Optional page, chart and community usage analytics start only after you opt in to Analytics. These events use session identifiers and may be associated with your account when signed in. We do not describe these records as anonymous. Google Analytics receives usage and device information only with Analytics permission. Campaign attribution and Google Ads conversion measurement require separate Marketing permission.

Cryptocurrency Data

We store the charts, indicators and preferences you choose to save as part of the service. Optional measurement of chart views and interactions requires Analytics permission and is separate from saving your work. A referral is stored for the browser session only after you explicitly select Apply referral; optional marketing permission is not required to use a referral.

We may share anonymized, aggregated cryptocurrency usage data with our data providers to improve our services. This information is not personally identifiable.

3. How We Use Your Information

We may use the information we collect about you for various purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and managing your account
• Sending you emails and notifications about your account and chart preferences
• Responding to your comments, questions, and requests
• Providing customer support
• Monitoring and analyzing trends, usage, and activities
• Personalizing your experience on our platform
• Detecting, preventing, and addressing technical issues
• Processing payments and preventing fraud
• Compliance with legal obligations and enforcement of our policies

Cryptocurrency Data Usage

We use cryptocurrency market data to provide you with insights and analytics on various digital assets. This data is:

• Subject to usage restrictions and not available for commercial redistribution
• Protected by technical measures to prevent unauthorized scraping

Please note that we may use cookies and similar tracking technologies specifically to prevent automated data scraping of cryptocurrency information in compliance with our data licensing agreements.

4. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. When data is no longer needed, we securely delete or anonymize it.

5. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and penetration testing
• Restricted access to personal information
• Secure data storage practices
• Continuous monitoring for potential vulnerabilities
• Staff training on data protection and security protocols

While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Cookie Policy

Necessary browser storage supports sign-in, security, billing and preferences. Analytics is on by default and can be switched off at any time; marketing remains off until you opt in. Your versioned choice lasts 180 days. Analytics and Marketing have separate controls, and Global Privacy Control keeps Marketing off.

You can withdraw optional permission at any time in Cookie settings. We stop new collection, discard unsent events and clear accessible identifiers for the categories you turn off. Previously collected records are not automatically erased by this choice. You can keep using the site with optional tracking off. For storage names, lifetimes and details, see ourCookies Policy.

Cookie settings

Basis for processing and privacy requests

Where a legal basis is required, account and subscription processing supports our contract with you; optional analytics and marketing rely on your consent; security and fraud prevention support our legitimate interests; and billing, tax and other required records support legal obligations. Withdrawing consent does not affect processing that lawfully occurred before withdrawal.

Email [email protected] for access, correction, export, deletion or objection requests. We may verify your identity before acting. Deletion may be limited by necessary legal, billing or security retention. Where applicable, you may complain to your local data protection authority. Cookie settings also let you disable optional marketing measurement, including uses that may constitute sharing under applicable privacy law.

8. Your Privacy Rights

Under certain circumstances, you have the following rights under data protection laws:

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the California Consumer Privacy Act (CCPA), California residents have the right to opt-out of the sale of their personal information, request disclosure of personal information collected, request deletion of personal information, and not be discriminated against for exercising these rights.

GDPR Data Protection Rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. ChartInspect aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. These rights include:

• The right to access your personal data
• The right to correction of inaccurate data
• The right to erasure of your data
• The right to restrict processing
• The right to data portability
• The right to object to processing

9. Children's Privacy

Our service is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure that your personal data remains protected in accordance with this Privacy Policy when it is transferred.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. For significant changes, we may also send you an email notification. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions, concerns, or inquiries regarding this Privacy Policy or our data practices, please contact us at: